Refund & Cancellation Policy
All Wanode subscription payments are generally non-refundable once the purchased package has been successfully activated.
Last updated: August 2026No refund after activation
A refund is not normally provided after activation for change of mind, failure to use the service, partial use, selection of the wrong package, customer device or internet issues, WhatsApp logout/restriction/suspension/ban, Meta or WhatsApp changes, prohibited use or suspension caused by a terms violation.
Activation problems
Where payment is completed but the package is not activated because of a verified Wanode system issue, Wanode will first investigate and attempt activation, account correction, service restoration or a reasonable time extension.
Limited exceptions
A verified duplicate payment, a payment where service was never activated because of a confirmed Wanode fault, or a case where Wanode remains unable to deliver the purchased service may be considered for account credit, replacement service or refund where required by applicable law, payment-provider rules, banking rules or card-network rules.
Cancellation
Cancellation prevents a future renewal where recurring billing exists. It does not create a refund for an already activated billing period or its unused portion.
WhatsApp restrictions
WhatsApp logout, restriction, suspension or permanent number ban does not create a refund because those decisions are made by a third party outside Wanode's control.
Contact
Send the account email, payment reference, payment date, package and relevant screenshot to support.wanode@boostuplive.com or +92 344 5166764.